Friday, July 06, 2012

My KFC Experience - Poor Customer Service

It is a typical winter Friday night and I decided to hit up KFC Kent Terrace in Wellington for a Burger Tower since it is my favourite burger on the menu featuring a hash brown, before heading home to watch the rugby. I got home and realised that my large Ultimate Burger meal featuring a KFC Burger Tower, potato and gravy, large fries with a bottle of Pepsi Max which costs a steep $17, why is it that KFC is so expensive these days? Anyway, I thought that even though other foods like pizza are becoming cheaper in an attempt to gain customers, that the delicious taste of KFC was worth the investment.

I arrived home and starting eating, only to find that my KFC Burger Tower that I ordered without red onions, not only contained red onions, but my large fries were missing. This means I not only had nothing to scoop up my potato and gravy with, but I was left hungry and now must venture out after paying $17.

Whatever happened to that classic New Zealand night in with a bucket of KFC in front of television? Even though the KFC Burger Tower may be back permanently, I will not be back to pay $17 and still be hungry sitting at home on a Friday night. I paid $17, but didn't get good service.

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